Terms & Conditions

Effective Date: 01/02/2025

Welcome to Smartly ME! By accessing our website or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding.

If you do not agree with any part of these terms, you must refrain from using our website or services.

1. General Terms

1.1 Eligibility

  • You must be at least 18 years old to make a purchase or use our services.
  • By accessing or using our website, you confirm that you meet this age requirement and have the legal capacity to enter into binding agreements.

1.2 Ownership of Products

  • All products remain the property of Smartly ME until full payment has been received and cleared.

2. Orders & Payments

2.1 Order Confirmation

  • Orders are confirmed via email once payment has been successfully processed.
  • It is your responsibility to ensure the accuracy of all information provided during checkout, including shipping details and payment information.

2.2 Order Cancellation or Refusal

  • Smartly ME reserves the right to cancel, refuse, or limit any order at our sole discretion. This includes, but is not limited to, cases involving suspected fraud, pricing errors, product unavailability, or violations of these terms.
  • If your order is canceled, you will be notified promptly, and any payments made will be refunded in accordance with our refund policy.

3. Warranty & Liability

3.1 Manufacturer’s Warranty

  • All products come with a manufacturer’s warranty unless otherwise stated. Specific warranty terms and conditions will be provided with each product.

3.2 Limitation of Liability

  • Smartly ME shall not be liable for any damages arising from:
    • Improper installation, misuse, or unauthorized modifications of products.
    • Errors or issues caused by third-party services or external factors beyond our control.
  • Our total liability is limited to the value of the product purchased, and we disclaim all other warranties, express or implied, to the fullest extent permitted by law.

4. Intellectual Property

4.1 Ownership

  • All content on the Smartly ME website, including text, images, logos, branding, and software, is the exclusive property of Smartly ME and is protected by applicable intellectual property laws.

4.2 Prohibited Use

  • Unauthorized use, reproduction, distribution, or modification of any content from our website is strictly prohibited without prior written consent from Smartly ME.

5. Governing Law & Dispute Resolution

5.1 Applicable Law

  • These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates (UAE) and Egypt.

5.2 Dispute Resolution

  • Any disputes arising from these terms shall be resolved exclusively by the courts of Dubai, UAE.

6. Contact Us